Privacy Policy

Effective date: Aug 31 2026
Last updated: Aug 31 2026

Style & Repeat (“Style & Repeat,” “we,” “us,” or “our”) is a Canadian pre-loved and resale clothing business. We respect your privacy and are committed to handling your personal information responsibly, transparently, and securely.

This Privacy Policy explains what personal information we collect through StyleRepeatResale.com (the “Website”), why we collect it, how we use and share it, how long we keep it, and the choices and rights available to you. It applies to visitors and customers in Canada and in other countries where we offer shipping.

By using the Website, you acknowledge the practices described in this Privacy Policy. Where consent is required by law, we will ask for it.

Who is responsible for your information

Style & Repeat is responsible for the personal information under its control. Our Privacy Officer is responsible for questions, access or correction requests, withdrawals of consent, and privacy complaints.

Privacy Officer: Caroline Saunders
Email: support@stylerepeatresale.com

Location: Eastern Passage, NS, Canada 

Information we collect

Depending on how you use the Website, we may collect:

• Contact information, such as your name, email address, telephone number, billing address, shipping address, and country;
• Order and transaction information, such as the items purchased, order number, purchase price, discounts, currency, shipping method, delivery status, returns, refunds, and communications about your order;
• Payment-related information. Payments are processed by our payment service providers. We generally do not receive or store your full credit-card number or security code, although we may receive limited payment details such as card type, the last four digits, payment status, and transaction identifiers;
• Account information, if customer accounts are available, such as login details, saved preferences, and order history;
• Communications, including messages, questions, reviews, customer-service requests, contest entries, or information you send us through email, forms, or social media;
• Marketing preferences, including whether you have agreed to receive promotional email and how you interact with those messages;
• Device and usage information, such as your IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from your IP address, and the dates and times you use the Website; and
• Cookie and similar-technology information, as described below.

Please do not send us sensitive personal information that we have not requested.

How we collect information

We collect personal information:

• directly from you when you place an order, create an account, contact us, join our mailing list, submit a form, or otherwise interact with us;
• automatically through cookies and similar technologies when you visit the Website; and
• from service providers involved in our operations, such as our ecommerce platform, payment processor, fraud-prevention provider, shipping carrier, analytics provider, or advertising provider.

Why we use your information

We may use personal information to:

• process payments, complete orders, arrange delivery, and provide order updates;
• verify transactions and help prevent fraud, misuse, security incidents, and unlawful activity;
• respond to questions, requests, returns, refunds, complaints, and other customer-service matters;
• create and manage customer accounts;
• operate, maintain, troubleshoot, secure, and improve the Website and our business;
• understand Website traffic and customer preferences;
• send marketing communications when permitted by law and in accordance with your choices;
• maintain business, tax, accounting, warranty, and transaction records;
• establish, exercise, or defend legal claims; and
• meet legal, regulatory, customs, law-enforcement, and other lawful requirements.

We limit our collection, use, and disclosure of personal information to purposes that a reasonable person would consider appropriate in the circumstances.

Consent and your choices

Where required, we obtain your consent before or at the time we collect, use, or disclose personal information. The form of consent may vary depending on the nature and sensitivity of the information and the circumstances.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may mean that we cannot provide a requested product or service for example, we need a delivery address to ship an order.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or by contacting us. You may still receive non-promotional messages needed to service your account or complete a transaction.

When we share information

We do not sell or rent personal information for money.

We may disclose personal information only as reasonably necessary to:

• our ecommerce and website-hosting provider;
• payment processors and fraud-prevention providers;
• shipping, postal, courier, customs, and fulfilment providers;
• email, customer-service, analytics, information-technology, security, and advertising service providers;
• professional advisers such as accountants, insurers, auditors, and lawyers;
• a buyer, investor, lender, or adviser in connection with a proposed or completed business transaction, subject to appropriate safeguards; or
• government authorities, regulators, courts, law enforcement, or other parties where required or permitted by law, or when necessary to protect our rights, customers, business, or the public.

These organizations may use personal information only for the services they provide to us or as otherwise permitted by law. We take reasonable steps, including contractual or other safeguards where appropriate, to require service providers to protect the information entrusted to them.

Cookies and similar technologies

The Website may use cookies, pixels, tags, and similar technologies that are necessary to operate the store, remember preferences and cart contents, maintain security, understand Website use, measure performance, and where enabled support advertising.

You can manage non-essential cookies through any cookie-settings tool displayed on the Website and through your browser settings. Blocking some cookies may affect how the Website functions. Where applicable law requires consent for non-essential cookies, we will request that consent before using them.

International customers and cross-border processing

Style & Repeat is based in Canada, but we sell and ship to customers outside Canada. Personal information may be processed or stored in Canada, the United States, or other countries where our service providers operate. It may therefore be subject to the laws of those jurisdictions and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with local law.

We remain responsible for personal information transferred to service providers for processing and use reasonable safeguards appropriate to the sensitivity of the information. International shipping also requires us to provide certain information—such as your name, address, telephone number, order details, and shipment value—to carriers, postal services, customs brokers, and customs authorities.

If privacy laws where you live provide additional rights, we will honour those rights where they apply to us.

How we protect information

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. These may include secure ecommerce and payment providers, encrypted transmission, access controls, passwords, fraud monitoring, and limiting access to people and service providers who need the information for authorized purposes.

No website, transmission, or storage system can be guaranteed to be completely secure. If we experience a privacy breach, we will investigate it, keep required records, and notify affected individuals and privacy regulators when required by law.

For your protection, never send full credit-card details by email or direct message.

How long we keep information

We retain personal information only as long as reasonably necessary for the purposes described in this Policy and to meet legal, tax, accounting, fraud-prevention, dispute-resolution, and record-keeping requirements. Retention periods vary according to the type of information and the reason it was collected. When information is no longer required, we securely delete, destroy, or anonymize it, subject to legal and technical limitations.

Your privacy rights

Subject to applicable law, you may ask us to:

• confirm whether we hold personal information about you;
• explain how it has been used and to whom it has been disclosed;
• provide access to your personal information;
• correct inaccurate or incomplete information;
• withdraw consent;
• delete information that we are not legally required to keep;
• object to or restrict certain processing;
• provide a portable copy of certain information; or
• review a decision based solely on automated processing, if applicable.

To make a request, contact our Privacy Officer using the details in Section 1. We may need to verify your identity before responding. Some rights are subject to legal exceptions, and we may retain information when required or permitted by law. We will respond within the period required by applicable law.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province, territory, state, or country, where applicable.

Children and minors

The Website and our products are intended for adults aged 18 and older. We do not knowingly collect personal information from, market to, or accept orders or account registrations from anyone under 18.

If you are under 18, please do not create an account, place an order, join our mailing list, submit personal information, or use any interactive feature of the Website. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete it. A parent or legal guardian who believes a minor has provided us with personal information should contact our Privacy Officer immediately.

Third-party links and social media

The Website may contain links to third-party websites or social-media services. We do not control their privacy practices. Information you provide directly to those services is governed by their own privacy policies, and we encourage you to review them.

Changes to this Privacy Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. If a change is material, we will provide additional notice where required by law.

Contact us

Questions, requests, or complaints about privacy may be sent to:

Style & Repeat  Privacy Officer
Email: support@stylerepeatresale.con
Location: Eastern Passage, NS